Service

Valve after-sales service commitment
1. In the customer's normal storage and transport, maintenance, use conditions, due to the manufacturing quality of the product can not be used normally, to provide three packages (warranty, package, package replacement) service.
2. When receiving quality information feedback, will be put forward within 24 hours to deal with the views, to be recognised by the user after implementation.
3. Provide the necessary technical description documents and product qualification certificates for the ex-factory products. 
4. According to customer demand or agreement to provide timely spare parts, spare parts and installation, commissioning, maintenance services and technical training for customer personnel. 
5. For large-scale projects, we will organise production, testing and inspection according to the requirements of bidding documents, and cooperate with customers for on-site acceptance.
6. Strictly in accordance with the IS09001 standard organisation of raw materials, parts procurement and product production, quality control, inspection. 

 

Valve after-sales service instructions
Customers in the process of using the product, such as found that the product can not be used normally, you can immediately consult the marketing centre after-sales service department, and will be used in the product model, specifications, use of the environment, failure conditions, date of purchase and service requirements in detail.
After the service centre department puts forward the processing suggestion, if it still can't be solved, then decide to send someone or make other processing.

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